Refund Policy
At Instructorium, we aim to ensure customer satisfaction with our courses. Please read the following refund policy carefully:
- Refund requests will be honored up to the completion of the 5th class of the course.
- It is mandatory to complete the first five classes and their respective assessments for eligibility for a refund.
- A 2.5% gateway charge will be deducted from the refunded amount.
How to Request a Refund
To request a refund, please contact our support team at support@instructorium.com or call us at +880 1304-205118 within the specified refund period. Please provide your course details and reasons for requesting a refund.
We will process your refund within 3 working days after confirming your eligibility as per our refund policy.
Exceptions
- Refunds will not be provided after the completion of the 5th class.
- No refunds will be issued for incomplete or partially attended courses.
If you have any queries or require further assistance, please feel free to contact our support team.
