Privacy Policy

1. Overview

Welcome to Instructorium (https://instructorium.com). This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have regarding your data.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

Voluntary Disclosures

We collect information you provide directly when you register, enroll, make payments, or contact support. This may include:

• Legal Full Name
• Professional Email Address
• Primary Contact Number
• Encrypted Billing Credentials (via secure gateways)

Automated System Logs

We also collect technical and usage data automatically to maintain platform performance and security. This may include:

• Standard IP Protocols
• Browser & Operating System Versions
• Hardware Orientation (Mobile vs. Desktop)
• Engagement Metrics & Temporal Data

3. How We Use Information

We process personal information for the following purposes:

• Course Administration: Enrollment management, content delivery, and progress tracking.
• Communications: Notifications regarding course updates, payment receipts, and support inquiries.
• Institutional Analytics: Aggregate performance metrics to improve platform service quality.
• Legal Compliance: Adherence to Bangladesh regulatory and tax requirements.

Third-Party Sharing Restrictions

We do not sell or rent personal data. We share data only when necessary to operate services or comply with law:

• Payment gateway processors (bKash, DGePay) for transaction authorization only
• Cloud infrastructure providers under strict Data Processing Agreements
• Legal authorities when mandated by court order

4. Security Measures

Instructorium applies technical and organizational safeguards including:

• HTTPS/TLS 1.3 encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Password hashing via BCRYPT algorithm (salted iterations)
• Role-based access control (RBAC) for internal operations
• Activity logging and intrusion detection systems

5. Your Rights

You may request the following, subject to applicable law:

• Access: Request a complete export of your personal data records at any time.
• Correction: Update or rectify inaccurate information in your profile.
• Deletion: Request permanent removal of your account and associated records (subject to legal holding periods).
• Portability: Obtain data in a machine-readable format for transfer to alternative services.

6. Data Retention

We retain personal information only for as long as needed to provide services, maintain required records, resolve disputes, and comply with legal or tax obligations.

7. Contact & Policy Updates

For privacy inquiries, data access requests, or complaints, contact: support@instructorium.com

We may update this policy from time to time. Material changes will be communicated through appropriate channels. Continued use of the platform after updates indicates acceptance of the revised policy.